If i could give minus five I would. I bought flowers for my mother’s funeral. The lady kept telling me she makes no guarantee that the basket will look like the one I picked out. I was fine with that as long as it was similar. (It wasn’t even close). She said this at least three times to the point where I was suspicious. When I got to the funeral home there was this itsy bitsy basket which was probably the ugliest arrangement I’ve ever seen. I was embarrassed by this arrangement. I paid $81 for this basket and it was worth maybe $20. The colors and arrangement was horrible and non complimentary. The plants in the arrangement were very ugly and poor selection. I was extremely disappointed makes me feel like maybe I paid them $81 and they kept the extra money and ordered a smaller basket from the florist in Hamburg. That’s the last time I order flowers from Mandy’s in Olean. It’s sad that one of my worst days I had to have this disappointment added.