Terrible service on two separate occasions from this compnay (Micksgarage). To be honest it sounds to me like they are taking th Mick. First occassion, I bought brake pads for a toyota corolla. It was a while beofre I got to fit them and when I did I discovered they were incorrect fitment. Went back to this shower and they told me there was two types listed on their site and I shhould have known which one by the shape of the old ones. Thing is I would have had to have the old ones out to see which would have meant the car would be undrivable until I got the new ones. They refused to refund me as it was past the 28 days. Correspondance and custiomer service was atrocious. Second time i used them (I don't know why I bothered!) I orders a set of car mats. No sign of delivery and when I queried it I was told "they were coming, be patient". 6 weeks later still nothing, I queried again, no response. Then a day later a refund with no explanation other than to say they had supplier difficulties. This company are a complete joke, how they got a European award is beyond me. Customer service is non existent with these clowns. My simple advice - go to your local motor factor or alernatively Halfords who in my experieince have great customer service.