MicksGarage.com Reviews

Name: MicksGarage.com
Rating: 2.65

2.7 Rating 204 Reviews

41 %

of reviewers recommend MicksGarage.com

Company Reviews

Questions

Metrics

2.7

Based on 204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how MicksGarage.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MicksGarage.com 1 star review on 9th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% with everything that I order every time”

Helpful Report

Posted 1 day ago

“Got parts quick delivery perfect fitting couldn't be happier brilliant service I will definitely be getting more parts in the future”

Helpful Report

Posted 4 days ago

“Really pleased received today ordered seat covers and mats very happy with purchase. Communication was very good giving date of delivery, would highly recommend. I thought website search was good as well making it easy for me to order. Anyway covers and mats fit perfectly, A big thank you to micksgarage.”

Helpful Report

Posted 1 week ago

“Excellent sevice promp delivery would recomend my friends.👍👍”

Helpful Report

Posted 2 weeks ago

“No staff answering emails, phone calls or DM's. Only autoreplies. They did ask me to give them a Google review but the link they gave me didn't work. Turns out there’s enough people complaining about Mick’sGarage.com on review sites and social media channels to take a class action against them. I used them recently because they’re Irish (or are they?) and they used to be well regarded (clearly no longer the case). I ordered the right part from them ( according to the product description on their website) and they sent me the wrong one. No amount of emails, social media messages and phone calls (the number on their website is answered by a different company whose recorded message says “ We are not a car parts company”). At this stage Micksgarage.com has been ignoring me for so long, I plan to get my money back from the bank and buy the right part from Autodoc.”

Helpful Report

Posted 2 weeks ago

“Just been a 1st time buyer from micks garage. Delivery was fast. And product were great value and quality, definitely go back highly recommend this place for all your car needs. Thanks you.”

Helpful Report

Posted 2 weeks ago

“I paid €9.99 for express next-day delivery which failed to arrive on time. I legally cancelled my order under the Irish Consumer Rights Act 2022 and refused the DHL delivery. Despite DHL confirming my part is complete, MicksGarage is refusing to process my full refund of €97.98 and ignoring statutory consumer rights.”

Helpful Report

Posted 1 month ago

“Ordered the recommended pollen by entering my reg number. The part I got was for a different car manufacturer. Impossible to contact by phone. Got AI responses to the issue any would not accept responsibility for sending the wrong part. Plus they said I would have to pay for the return shipping cost. So now I have paid 12.50 € in total shipping costs & 4.50 for repackaging giving a total return cost of 17 € . I went to a local motor factor and got the pollen filter for 9 € total ( 30% cheaper than Micks Garage and helpful with human contact.This is not an online service that is fit for purpose. Be aware of the before buying??? Its very difficult to return despite their claims”

Helpful Report

Posted 1 month ago

“Great product good price,would of been 5 star albeit for the delivery info was a bit off, stating next day delvery on thursday and then coming sat morning from An post at 8.30”

Helpful Report

Posted 1 month ago

“This company is not fulfilling its claims on its website, is that reason for reporting to trading standards? Had a really bad experience with this company that advertises a reassuring no hassle returns policy on its website, which couldn’t be further from the truth. I ordered and paid for a roof rack which arrived soon enough but has turned out to be not fit for purpose and I simply wish to return for a refund. The website provides a form to request a return code, however significant delay tactics are being employed and no return code is forthcoming, I expect so they can then say I am out of time to return. Please do not make the mistake of ordering anything from this terrible company. You cannot contact via phone and emails dealt with infrequently, absolutely appalling 'customer service' with deliberate intent on avoiding any kind of return from customers. I wish I had checked online reviews before using, wont make that mistake again. Use this company at your peril!!”

Helpful Report

Posted 2 months ago

“Terrible company. You can only get in touch with them by email which they take forever to reply to. They sent me the wrong part but will not pay the return postage. Will not use again.”

Helpful Report

Posted 3 months ago

“Bought a headlamp for a BMW 1 series ,after a few weeks we notice the day time running light not working contacted them got a email same day ,they said it probably a problem with the car mechanic check it out twice he said it's the headlamp ,so i email micks garage no reply for weeks after about 5 weeks they told me to send it back and that it will take about 4 weeks to get it inspected i can't do without a car that long . I would have to get other means of transport i live in the country so that would cost a lot of money, it's their fault it would cost my hundreds, I've done a charge back keep away”

Helpful Report

Posted 3 months ago

“Beware - the delivery is from Ireland and you will have to pay duty on it! I ordered a wing mirror on 11th May 26 as there is a promise of quick delivery. I needed the mirror for today 18th May 26 as car was booked in for it to be fitted. Tried to follow up where it was last week and was just sent a tracking number which was no help at all. Car in garage now and looks like i'll have to book it in again IF the mirror ever arrives. Tracking shows it is just stuck somewhere but BEWARE as it seems it is shipped from Ireland and I am going to pay duty on it! (nothing obvious to advise customers of this) wish I had just bought from my local Audi dealership. As a business when you are offering quick delivery it would be courteous to make it clear that it would get stuck in a system if posting outside of Eire and will not be speedy I'm living in hope that it will arrive today so I can take it to be fit as arranged but think I will be disappointed.”

Helpful Report

Posted 5 months ago

“Ordered roof bars for my car they arrived but don’t got my vehicle , I have sent numerous emails and online messages but had no response from them , looks like I’m out of pocket as no contact phone number , shocking customer service . At the end of the day they sent the wrong item but happily took my money , will never use them again beware people”

Helpful Report

Posted 5 months ago

“RH Door lock for VW Golf does not have the facility for operation by the key. If the keyfob fails (battery) or worse still if the main 12v battery fails access is impossible. I have consigned the lock to the bin as returning it is a pain in the a**e. I had to purchase elsewhere!”

Helpful Report

Posted 5 months ago

“Order off Mick's garage several times usually ok ..But I ordered an item last week gave them car reg etc but I received the wrong part .now they want me to send it back and pay postage ..it was their mistake..it's a joke..I will never deal with Mick's garage again...😡”

Helpful Report

Posted 6 months ago

“I had the misfortune to order a part from MicksGarage. I needed a rear wiper for a Volvo. I gave the exact model/year and when it arrived it was completely wrong, not even close. I then tried to return it but they insisted I pay for a tracked return which cost nearly as much as the part, even though it was their mistake. This is against the law. They get away it because they are small items which is not worth going to court over. I contacted a Volvo garage and ordered the part which I picked up 2 days later. It it cost a bit more but it fit the car perfectly. Customer service are a bunch of idiots claiming they can't be expected to know from the car/model/year. In reality they will send you any rubbish & they don't care. MicksGarage you got my €15 but you lost a customer for life. I will never buy anything from you again.”

Helpful Report

Posted 6 months ago

“Payment taken at point of order , no item two weeks later , slow response if any to all my queries , finally I decided to ask for a refund but have since heard nothing back , an absolute joke of a company who shouldn’t be able to trade , no phone number , slow if any response to emails , fake tracking numbers given that don’t exist . Definitely avoid unless you want to lose money”

Helpful Report

Posted 8 months ago

“Do not bother to do express delivery, total waste of money, I ordered on a Friday afternoon for next day delivery, well thought as it was then the weekend I would get it on Tuesday, I was not given a tracking number, I then on Tuesday got a text saying DPD hoped to deliver on Thursday, I paid for a express delivery and would have got it quicker if it had gone with an post, they have no phone number and ignore e-mail, and I understand why,”

Helpful Report

Posted 10 months ago

“Despite paying for prompt delivery it took weeks to arrive. Micksgarage do not reply to emails and the phone number is not operational.”

Helpful Report

Posted 10 months ago

MicksGarage.com is rated 2.7 based on 204 reviews