MicksGarage.com Reviews

"One window deflector had defects from the moulding process ,sent many emails with photos ,and apart from and automated email and one contact about more photos I have heard nothing ,I wont buy from them again"

"One window deflector had defects from the moulding process ,sent many emails with photos ,and apart from and automated email and one contact about more photos I have heard nothing ,I wont buy from them again"

"Horrible customer service experience and misguiding return policy...\r\n\r\n\r\nI ordered a dash cam from them and tested but didn't like the fact that it would heat up very quick and some other features.\r\n\r\nI wanted to return the product as it says \"*hassle free return*\" on their website if I'm (customer) not satisfied with the product.\r\n\r\nI reached out to them asking for return instructions but they declined to send me the return label.\r\n\r\nThey said that the product is used\/tested and they can't accept it... and I asked them: how can a customer would know if he\/she is satisfied with his\/her purchase if the product is not tested?\r\n\r\nI didn't get any response back because they know that their return policy is misguiding.\r\n\r\nTheir customer service team is just a bunch of incompetent people...\r\n\r\nI was offered a free hardwire kit by micksgarage and when I accepted it, they simply sent me a link where I could purchase.\r\n\r\nI mean why would you offer a free hardwire kit for a customer if you are only going to send them the link to purchase it?\r\n\r\nIt just shows that they don't take their customers serious. They just want their customer's money and that's all."

"Ordered crossbars for my Volvo xc90 roof on Sunday. Package delivered on Wednesday in New Hampshire USA. WAAAAY faster than Amazon. The crossbars are on my car now, perfect, just what I ordered. Thanks Micks garage, excellent service."

"AVOID!!!!\nOrdered 2 wing mirrors, got clearly 2 different ones sent photos showing the colour of them and they replied with that they have the same functionality does not matter if they reflect different color etc as they are made by the same manufacturer. Weird as they came in 2 different shape and package boxes. Will not send me out a new part and wants me to pay for a return. Absolute joke of a company, no phone number for support you have to deal through emails. Very ignorant customer support, ive no other way but to make a claim for chargeback, will not be coming back to shop here. One of the worst customer experiences ive ever had. SHOCKING."

" Genuine review (Unlike most here)\r\n\r\nGenuine review, Micks Garage is a disgrace.\r\n1. Looking for shocks for a Ford Mondeo, enter in Reg and all details for my car comes up.\r\n2. The website then informs you as to the shocks you need for you make a model. This couldn't be easier and is fool proof in theory.\r\n3. Only Micks Garage databases are wrong. I got completely the wrong shocks they wouldn't fit everything wrong with them.\r\n4. Support was useless, they said they would refund them, followed the instructions and still didn't get the refund. I now have bought shocks, and paid for postage back to them and nothing.\r\n5. Supports advise, search for the product you need to the product number of the shocks.\r\n\r\nUseless.....Their system sent me the wrong shocks and diverted me to them. Their advise....don't use the system we have set up.\r\n\r\nStill wait for money back."

"I purchased an \"Intelligent\" Battery Charger and within 4 weeks or so it failed and would not charge, as it was indicating that the battery was already charged. Despite this information or should I say, ignoring this information, they require that I return the item, by post, at my expense. Using the Covid-19 situation as a reason for their change of policy. Previously there was an option of technical support plus the facility of going to their premises in Park West, but neither option is available. If they were indeed thinking of their customers, then at the very least they should pay for the cost of returning the faulty item. This is the policy of the supplier of the faulty part. So unless MicksGarage change their policy, then the best option is to avoid shopping with them."