Horrible customer service experience and misguiding return policy... I ordered a dash cam from them and tested but didn't like the fact that it would heat up very quick and some other features. I wanted to return the product as it says "*hassle free return*" on their website if I'm (customer) not satisfied with the product. I reached out to them asking for return instructions but they declined to send me the return label. They said that the product is used/tested and they can't accept it... and I asked them: how can a customer would know if he/she is satisfied with his/her purchase if the product is not tested? I didn't get any response back because they know that their return policy is misguiding. Their customer service team is just a bunch of incompetent people... I was offered a free hardwire kit by micksgarage and when I accepted it, they simply sent me a link where I could purchase. I mean why would you offer a free hardwire kit for a customer if you are only going to send them the link to purchase it? It just shows that they don't take their customers serious. They just want their customer's money and that's all.