MicksGarage.com Reviews

Name: MicksGarage.com
Rating: 2.80

2.8 Rating 172 Reviews

44 %

of reviewers recommend MicksGarage.com

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2.8

Based on 172 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MicksGarage.com 1 star review on 9th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely s*** my delivery was damaged, an expensive bike rack, 5 emails in and no reply!! How do these clowns keep going. Save yourself the headache and shop elsewhere.”

Helpful Report

Posted 6 days ago

“Customer service slow and poor. 4 months in and still not sorted out incorrectly packaged goods and still out of pocket.”

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Posted 2 weeks ago

“Absolute shocking Customer service. Mick's garage has gone to sh.t. Will go local and rather pay more before dealing with a bad business 👎👎👎👎👎”

Helpful Report

Posted 4 weeks ago

“Ordered a replacement wing mirror glass. Waited over 2 weeks, got no reply when rang and emailed. Then, 17 days after I made my order they just refunded me with no explanation. I was waiting on this mirror for my NCT. Awful service. Would not recommend”

Helpful Report

Posted 1 month ago

“No idea what happened to micksgarage.com, they used to be really good.. ordered almost 2 weeks ago and still no order. They don't answer the phones anymore and you can only contact them through email, I've emailed them 5 times over the past week looking for a refund as my order never arrived. Not 1 email has been answered. I had to go through PayPal to get my money back.. Still waiting..I have never heard back from micksgarage.com as to where my order is or if they will give me back my money. Absolutely disaster. Needless to say, I'll never order from them again !!!!!! Appalling service”

Helpful Report

Posted 2 months ago

“Bought roofbars when they arrived not suitable for my car returned them immediatly at my expense they arrived in Ireland 2days later and a month later they were still at customs awaiting the charge to be paid no reply to emails or phone calls very quick to take my money but won't pay up or correspond when something is wrong so much for hassle free returns”

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Posted 7 months ago

“No order, no tracking, no reply from emails, how the hell is this shower still trading.”

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Posted 7 months ago

“Terrible customer service. Just buy locally. Don't respond to emails and no phone number. Anywhere that don't let you phone them up is a sure fore way of knowing they are cowboys. Impossible to leave a bad review on their website.”

Helpful Report

Posted 7 months ago

“Don’t waste your time and money with this company I ordered a Hogs hair brush and they sent me out a cheap looking brush that do not resemble the brush I ordered I have contacted the company by email to rectify this problem but no reply but I should have read all of the bad reviews that other customers have left i will not be buying from this company again very unprofessional”

Helpful Report

Posted 8 months ago

“Stay away. Awful customer service. Well its non existant. Never received any parts and have not been refunded. STAY CLEAR”

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Posted 9 months ago

“Ordered €300 worth of parts off them needed ASAP, payed for express delivery (2 days) 7 days in now been emailing the last 3 days no response and the money taken from my account, taken it to the CCPC at this stage, avoid them onless you want you’re money taken and no response from them”

Helpful Report

Posted 10 months ago

“If I could give 0 stars I would. Don't waste your time or money with this website! Ordered a part which was advertised as new. When it arrived it was clearly reconditioned. The part was faulty. I sent a simple requesting a refund over 3 weeks ago. I am still back and forth with them by email trying to do a simple return! Customer service advisors are very unpleasant and unhelpful. I bought a working and brand new part elsewhere for half the cost. Adding to this experience I just got an email from them saying the 30 day returns window is up. I begin this returns process almost a month ago.”

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Posted 11 months ago

“Useless. Goods never arrived. Told me I had been refunded. I haven't been. Now won't respond to my emails. Absolutely useless. Don't use them”

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Posted 1 year ago

“Wouldn't even give it one star- horrendous service, roof bar screw snapped in car roof (still there are no way to remove) returned item and now not replying to any communication or refunding money as agreed, kids holiday had to be cancelled”

Helpful Report

Posted 1 year ago

“One window deflector had defects from the moulding process ,sent many emails with photos ,and apart from and automated email and one contact about more photos I have heard nothing ,I wont buy from them again”

Helpful Report

Posted 1 year ago

“replacement parts for roofrack. For 6 months I was back and forth with their useless customer services. They told me to order a part twice which they told me was what I needed but both times they were wrong. The website entry for the second part did not even have a picture or description so I could not check, just had to trust them. Big mistake. Then they told me a needed a different part again. When I eventually gave up and ordered a complete new roofrack elsewhere "customer services" have gone into hiding and did not respond to my emails for over a week until pushed. Now trying to get a refund for the useless parts which I have not a lot of confidence in given this useless shower. AVOID.”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“Horrible customer service experience and misguiding return policy... I ordered a dash cam from them and tested but didn't like the fact that it would heat up very quick and some other features. I wanted to return the product as it says "*hassle free return*" on their website if I'm (customer) not satisfied with the product. I reached out to them asking for return instructions but they declined to send me the return label. They said that the product is used/tested and they can't accept it... and I asked them: how can a customer would know if he/she is satisfied with his/her purchase if the product is not tested? I didn't get any response back because they know that their return policy is misguiding. Their customer service team is just a bunch of incompetent people... I was offered a free hardwire kit by micksgarage and when I accepted it, they simply sent me a link where I could purchase. I mean why would you offer a free hardwire kit for a customer if you are only going to send them the link to purchase it? It just shows that they don't take their customers serious. They just want their customer's money and that's all.”

Helpful Report

Posted 1 year ago

“Terrible service on two separate occasions from this compnay (Micksgarage). To be honest it sounds to me like they are taking th Mick. First occassion, I bought brake pads for a toyota corolla. It was a while beofre I got to fit them and when I did I discovered they were incorrect fitment. Went back to this shower and they told me there was two types listed on their site and I shhould have known which one by the shape of the old ones. Thing is I would have had to have the old ones out to see which would have meant the car would be undrivable until I got the new ones. They refused to refund me as it was past the 28 days. Correspondance and custiomer service was atrocious. Second time i used them (I don't know why I bothered!) I orders a set of car mats. No sign of delivery and when I queried it I was told "they were coming, be patient". 6 weeks later still nothing, I queried again, no response. Then a day later a refund with no explanation other than to say they had supplier difficulties. This company are a complete joke, how they got a European award is beyond me. Customer service is non existent with these clowns. My simple advice - go to your local motor factor or alernatively Halfords who in my experieince have great customer service.”

Helpful Report

Posted 1 year ago

“BUYER BEWARE: Bought a tow bar which arrived promptly. Then it was all downhill from there. Two separate mechanics showed me how the parts were incompatible with my car. Micks garage would not except this as their computer told them it was the correct item. Yes I received the item I ordered (which was Kieran from Micks garage argument) but the part itself was not fit for purpose, the plates are two wide for the chassis. However Kieran and Ryan were unable to understand that fact and kept repeating that I’d received the ordered item. “Computer says no” although in real-life the tow bar would not fit my car and was useless to me. As of right now customer service at micks garage cannot fathom how they are responsible for selling me a useless tow bar. After a solid week of emails and frustration this means I am down the cost of the tow bar, the garage, my time and the cost of returning the items. €36 photographed and recorded because I just don’t trust them at this point. Micks garage you owe me money. Shop in the high street.”

Helpful Report

Posted 2 years ago

MicksGarage.com is rated 2.8 based on 172 reviews