MicksGarage.com Reviews

Name: MicksGarage.com
Rating: 2.68

2.7 Rating 186 Reviews

41 %

of reviewers recommend MicksGarage.com

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Metrics

2.7

Based on 186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MicksGarage.com 1 star review on 9th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuine review (Unlike most here) Genuine review, Micks Garage is a disgrace. 1. Looking for shocks for a Ford Mondeo, enter in Reg and all details for my car comes up. 2. The website then informs you as to the shocks you need for you make a model. This couldn't be easier and is fool proof in theory. 3. Only Micks Garage databases are wrong. I got completely the wrong shocks they wouldn't fit everything wrong with them. 4. Support was useless, they said they would refund them, followed the instructions and still didn't get the refund. I now have bought shocks, and paid for postage back to them and nothing. 5. Supports advise, search for the product you need to the product number of the shocks. Useless.....Their system sent me the wrong shocks and diverted me to them. Their advise....don't use the system we have set up. Still wait for money back.”

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Posted 5 years ago

“Bought a few items from them, they took over 3 weeks to arrive, with no notification from them that there was a delay. Before they arrived, I asked to cancel the order, they replied a week later with a generic dispatch confirmation e-mail. 1 item was not available, they didn't tell me until the last minute when the other items had shipped. The box arrived damaged. I contacted support several times and never had a personal reply or apology, or any reference to my refund requests; the only thing they e-mailed me were generic (automated) e-mails. I would never use them again or recommend them as a result.”

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Posted 5 years ago

“I purchased an "Intelligent" Battery Charger and within 4 weeks or so it failed and would not charge, as it was indicating that the battery was already charged. Despite this information or should I say, ignoring this information, they require that I return the item, by post, at my expense. Using the Covid-19 situation as a reason for their change of policy. Previously there was an option of technical support plus the facility of going to their premises in Park West, but neither option is available. If they were indeed thinking of their customers, then at the very least they should pay for the cost of returning the faulty item. This is the policy of the supplier of the faulty part. So unless MicksGarage change their policy, then the best option is to avoid shopping with them.”

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Posted 5 years ago

“Ordered roof bars 2 weeks ago, took my money and order confirmation over email but no tracking order. 6 emails later i finally get a response to say the item has been ‘lost in transit’ but now the item is out of stock. Absolutely BS! I needed this item this weekend for our one and only family holiday this year, hence ordering 3 weeks in advance. They have totally screwed my over. Avoid MicksGarage at all cost. Absolute rip off merchants.”

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Posted 5 years ago

“Fantastic fast service.”

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Posted 5 years ago

“Excellent service,good delivered promptly the next day.Would highly recomend”

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Posted 5 years ago

“wanted good wipers and thats what i got”

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Posted 5 years ago

“Prompt delivery and good price, I was happy!”

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Posted 5 years ago

“First Class service. Gladly use them again👍.”

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Posted 5 years ago

“Good value.”

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Posted 5 years ago

“Ordered. Order confirmed. It was delivered. It was quick”

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Posted 5 years ago

“No hassle purchase . Easy navigation of site and swift delivery . Highly recommend.”

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Posted 5 years ago

“Thank you for the lovely service you gave. Only the next day after putting my order the parcel was delivered.”

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Posted 5 years ago

“Excellent places order tues evening arrived before 11.30 wed all good have recommended ye to ,everyone great stuff”

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Posted 5 years ago

“Great Service, I ordered my product in the evening and received it the following working day.”

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Posted 5 years ago

“Great service, no queue, straight to my door. Good postman too.”

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Posted 5 years ago

“Delivered on the day as promised. Thank you for staying true to your word”

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Posted 5 years ago

“Excellent service.... ordered the item and it arrived the next day ....Fantastic.”

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Posted 5 years ago

“Very happy with the price of the items I purchased and the delivery was extremely efficient”

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Posted 5 years ago

“Delivered order in 48 hours very reasonable price”

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Posted 5 years ago

MicksGarage.com is rated 2.7 based on 186 reviews