BAD BAD BAD, The world of internet shopping has taken over and it really should be a good thing to have a choice without trapping round from shop to shop by car or by foot, However I feel that businesses whom operate over the internet have a responsibility to resolve their issues in an acceptable manner. MicksGarage most certainly don't have any concern regarding resolving their mistakes. I purchased a set of Roof bars for my car where I put in my Registration number and their system identified the bars required. As i needed the roof bars for my holiday (9 days away) I didn't want to risk not getting them so I paid for next day delivery (They arrived two days later on Saturday instead of Friday) The roof bars were the wrong size for my car being about 10 inches too short. Had to then wait until Monday to contact them as they only operate Monday to Friday. When I did phone the rude man on the other end of the phone suggested they were the right bars as he had sold hundreds of them and that I was wrong! When I returned home from work I took photo's to prove that the bars were wrong, However as by this time they had closed for the evening they didn't receive my email til Tuesday. They then had to admit I had been sent the wrong ones and said I would need to send them back for a refund and then re-order a different set, I asked them to send me the correct bars by courier and I would give him the incorrect bars to return, Their reply was simply "NO WE CANNOT DO THAT" So with Micks Garage resolution Clearly this is not possible to achieve before i go on holiday on Saturday! Needless to say I will certainly never use them again. BUSINESSES LIKE THIS SIMPLY SHOULD NOT EXIST IF THEY CANNOT SEE IT AS THEIR RESPONSIBLY TO PUT RIGHT ISSUES THAT THEY HAVE CAUSED IN A SATISFACTORY MANNER, I WASN'T ASKING FOR COMPENSATION SIMPLY THE PRODUCT THAT I HAD PURCHASED FROM THEM!!!