Received a message from Hermes on the 30th saying that my package been delivered, that morning I’ve been waiting for the package near by the door which tells me that the driver didn’t knocked my door or ring the bell and didn’t even left a paper saying if the package been delivered on any of my neighbours. When I’ve checked the Hermes app i see this package been delivered to a door that I don’t even recognise and doesn’t even shows the house number or a signature, when I’ve checked as well the map it doesn’t even is my street. I’ve contacted Hermes costumer service straight away more than once and didn’t had no reply at all as well contacted missy empire and the only reply I had it was asking me for my shipping address which is the same as my billing one, since then I didn’t had no reply at all just a bunch of emails asking me if the issue was solved and how it was. I’m really disappointed as I’ve bought these to use on nye I’ve spend a bunch of money and I didn’t even had these delivered and to get worst I know that been delivered to someone else’s door and costumer service really doesn’t seems to care! I want my money to be returned asap and please I don’t recommend at All to nobody to buy on this company because clearly theres a huge disorganisation both with Hermes and missy empire. Don’t buy here! Besides that on another reviews plantform they say that I haven’t replied to them email when asked the shipping address and it’s a lie I’ve replied straight away and since then I haven’t heard absolutely nothing from them. They absolutely don’t care about the costumer.