I applied for a account with photo ID. A week later I followed up asking what was going on. They told me to take a photo with my ID to my face. The next email was the below. No explanation, they even say they will not accept any applications from me. The treatment is very unfair. There are reviews saying it's fast, efficient to start an account but it's not. If you bite back and ask of the delay, it seems they just block you from getting an account. Pretty unethical. Please refrain from using this bank. Whoever is sitting behind that chair is making judgement calls on anyone that complains.