Monzo Reviews

Name: Monzo
Rating: 1.66

1.7 Rating 181 Reviews

17 %

of reviewers recommend Monzo

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1.7

Based on 181 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Monzo 1 star review on 28th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I invested the sum of $ 208,800 worth of Bitcoin with a cryptocurrency company I met online. After a couple of weeks, my initial investment had increased from $208,800 to $392,650. This felt so good as the investment grew rapidly in just a few weeks. When it was time to retire, my withdrawal request was denied, all effort to make withdrawal declined, then I realized I had been ripped off. Thanks to the mrs bruce nora for coming to my rescue, she helped recover my lost crypto currencies back to my wallet. You can also reach out to them via email- ( bruce.nora 254 @ gmail . Com ) Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.”

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Posted 5 days ago

“I lost over $297,560 in an investment trading company in the last 6 months; I was down because the company refused to let me make withdrawals and kept asking for more money... My friend in the military introduced me to a private investigator;called Rose Hoover with the email address r o s e h o o v e r 9 0 @ g m a i l . c o m She's really helpful, she made a successful recovery of 80% of my investment in one month. I am so happy and grateful you can also contact them on Whats-App +1 ( 3 0 1 )__ 4 0 9 __2 7 5 3.”

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Posted 1 week ago

“When I read about people complaining about investments with no way to get their money back, it breaks my heart. Similar circumstances had happened to me, where i have lost all hope of recovering my funds and getting back my investment , but thanks to COVSECLTD.COM and their incredible assistance, I was able to find a route out through a tunnel.”

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Posted 1 week ago

“I invested a total of $743k on a binary option platform after several weeks i tried to make some withdrawals to my bank but the withdrawal wasn’t successful, i quickly contact the platform costumer care via email and phone number they provided in their contact info but didn’t get a response from them that was when everything started looking weird. A few weeks later I got a mail from them requesting that i should invest more money if I want to withdraw my money which i rejected, and I never heard from them again that was when I knew I’m about being screwed. i was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web on how Lisa Elizabeth had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the company i invested with which I provided. The result was amazing I recovered all my Lost funds back within a space of 73 hours I was so happy as I never believe I could get my money back. Thanks to Lisa Elizabeth , There are on WhatsApp::: +1 310 658 0921 or Email: ( lisaellzabet 662 @ gm ail . com ) HER MAIL.”

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Posted 1 week ago

“Do not bank with MONZO if you want access to your funds when needed. They will hold your money for '2-4 weeks' over simple transactions in and out if your account. I am a business customer and still the service I've received is diabolical. They can't connect you to the relevant team so you can't speak with anyone and when a call back is requested they lie and say they couldn't get through. I'm still waiting for that call. The complaints department is no help since it's all via email and they respond with total lack of urgency, if at all. You'll be wasting your time and effort trying to conduct day to day banking with this online platform. Zero stars”

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Posted 1 week ago

“Please, with all due attention, be careful with this bank, one day, for no reason, they may tell you, we are closing your personal account and closing your business account”

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Posted 1 week ago

“Regret cancelling starling for Monzo.Bad customer service”

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Posted 1 week ago

“I am blocked out of my bank account,lasting three days. I have not been notified, or alerted to the problem and I have been given no explanation or reason for the issue. I have not been given a reason and they don't actually know why. I am unable to use my car, stopping me from attending work. And a young child to keep fed and cared for. I have no other financial options and I am told that I just have to wait. I cannot transfer either. This is not good enough. If it's a valid security issue or privacy issue. Why don't they tell me. They don't know. This is a very concerning thought regarding the bank that has my money.”

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Posted 3 weeks ago

“Tried to appeal a charge twice now want additional info I’ve already submitted…awful for this”

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Posted 3 weeks ago

“I am a huge fan of Monzo and have been a loyal customer for nearly six years. I have never encountered any issues with the bank and have only had positive experiences. From receiving my salary a day early to seamlessly transferring money and resolving disputes, Monzo has consistently exceeded my expectations.”

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Posted 3 weeks ago

“Scammers, don’t waste your time and your money it’s all a scam they will take all your money and disappear. I was scammed by those crooks luckily getting my money back was possible with the help of Mr Alfred Bernard kindly contact him through his email address: alfred bernard 799 @ gmail . com, if you are having issues withdrawing your money from your investment broker.”

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Posted 3 weeks ago

“Are you a victim of an online investment or has been scammed?Kindly narrate how your Money or Btc was Stole. I guarantee you hundred percent your bitcoin/money can be recovered in total reach out to Email:b__r__u__c__e__n__o__r__a__2__5__4__(A__T)__g__m__a__i__l__.__c__o__m Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.”

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Posted 4 weeks ago

“Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me via email. Specially for last 4 months. I know it can take up to 2 working days. But I have sent so many emails and made calls since Wednesday 13th November as it is an emergency and they are just not responding. The agents on the phone cannot do anything to escalate it. This is bad considering it's a simple task to carry out. I am disappointed. My relatives have accounts with Monzo and will advise them better to close it. Very robotic experience and no personal touch or care towards my needs.”

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Posted 4 weeks ago

“They closed my account with no notice whatsoever “for commercial reasons” while I was on holiday with my family. Completely left me in the lurch. They can’t (won’t) give me any further reason and I can’t figure it out unless it was because I was out of the country - the whole reason for using Monzo in the first place - in which case they could have just asked. An appalling way to treat a customer.”

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Posted 1 month ago

“I'm sharing my experience with the hope of helping others. After falling victim to a devastating crypto scam, I lost $150,000. Despite trying various companies, none were able to assist me. On Aug 20, 2024, I received a call from Anderson, claiming to help me recover unclaimed crypto transactions. However, clicking a link he sent led to another significant loss. Feeling helpless, I discovered ( dorisashley71 (@) gmail. Com.), which had excellent reviews. Desperate for a solution, I contacted them. To my surprise,Doris Ashley successfully recovered my stolen funds within days. If you've been scammed online, don't lose hope. Mrs. Doris Ashley can help, regardless of the platform. Reach out to them for assistance. Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08”

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Posted 1 month ago

“The customer service I received was appalling, leaving much to be desired. I was forced to make numerous calls to my insurance company due to a lack of adequate information. I highly recommend avoiding this platform, as I encountered significant difficulties in withdrawing the $55,700 I had deposited, which I hoped would be productive. After reaching out for assistance, I discovered various online accounts linked to A - C - T - I - N - V - S - T - L - T - D. The insights from these testimonials were invaluable in helping me reclaim my entire investment.”

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Posted 1 month ago

“I had a great experience with Mrs. Doris Ashley Team Recovery. After struggling to get my money back from a fraudulent investment broker, they stepped in and guided me through the recovery process. Their professionalism and expertise made all the difference. I was amazed at how efficiently they managed my case and successfully recovered my lost funds. I highly recommend them to anyone in a similar situation! Contact them for help Email dorisashley71 (@) gmail. Com. WhatsApp+1---(404)--721--56--08”

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Posted 1 month ago

“Many individuals, including myself, have been misled by a false investment platform, leaving me unable to access my funds. I lost more than $80,000 due to their scam; however, after I submitted a formal complaint to A M D A R K L I M I T E D *** C0M, I was able to reclaim my funds and the profits I had earned.”

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Posted 1 month ago

“SCAM, AFTER ADVISING ME TO MAKE A HUGE DEPOSIT, NOW NO ANSWER TO MY CALLS OR EMAILS ANYMORE, 88,200$ GONE.. I SAW A REVIEW OF HOW TO GET HELP WITH OLIVIATRADER44 @ GMAIL. COM ON GOOGLE AND I GOT IN CONTACT WITH AND MY MONEY WAS RETRIEVED BACK TO ME. CONTACT THEM THROUGH THEIR WHATSAPP +1 (423) 248-2140 IF YOU NEED HELP TOO”

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Posted 1 month ago

“If your crypto investment account is locked, compromised, or hacked, I recommend contacting Mrs. Charlotte Scott recovery firm. Last month, I sought their assistance after falling victim to a crypto scam that left me feeling hopeless and helpless. However, they proved me wrong by helping me retrieve the funds that were stuck on the fraudulent website. Losing money to the website was an extremely devastating experience, and I deeply regretted my initial decision to invest. Despite my wife’s initial opposition, I proceeded with the investment in hopes of securing long-term financial support for my family. Unfortunately, I lost a total of £122,000, which came from our family savings. To prevent my wife from discovering the loss, considering she had warned me about potential risks, I reached out to Mrs. Charlotte and her remarkable team.” This turned out to be the best decision I made, as they swiftly recovered my funds within a couple of days. I am grateful for their assistance. You can contact her via Email: charlottescotte24@"gmail ,com WhatsApp: +1—(254)—426—8392”

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Posted 1 month ago

Monzo is rated 1.7 based on 181 reviews