"Fraudulent. Do not use. You will honestly regret it. I got paid yesterday, I tried to make a transaction they flagged as fraud. I explained it wasn\u2019t, they have locked my entire account. I explained to them I have business travel so need access to my money, that I can\u2019t afford to buy food without that money\u2026 they simply do not care. I have called and called to the point of tears and all I get is\u2026 we will look into this but can\u2019t give a timeframe. They continue to just lock money up, clearly their system to protect against fraud does not work. How can they lock my entire account so I can\u2019t access any money??? Crazy. I will take legal action against Monzo for the stress caused."

"Fraudulent. Do not use. You will honestly regret it. I got paid yesterday, I tried to make a transaction they flagged as fraud. I explained it wasn\u2019t, they have locked my entire account. I explained to them I have business travel so need access to my money, that I can\u2019t afford to buy food without that money\u2026 they simply do not care. I have called and called to the point of tears and all I get is\u2026 we will look into this but can\u2019t give a timeframe. They continue to just lock money up, clearly their system to protect against fraud does not work. How can they lock my entire account so I can\u2019t access any money??? Crazy. I will take legal action against Monzo for the stress caused."

"Stay away! \r\nThey shut my business account and gave me no explanation causing me huge financial problems with missed payments and not being able to receive funds from customers. \r\nTo top it off they take up to 4 weeks to give your money back to you! Absolutely disgusting! Do not choose Monzo!"

"Opened an account .got my HMRC payment sent there . They freeze account until I prove where the money has come from. After numerous screenshots and chat . They unfreeze.then I try and send my partner a transfer .they freeze it again !! Now it\u2019s under. A SCAM specialist . It\u2019s a pathetic way to run a bank. You can\u2019t speak to anyone it\u2019s all webchat and they have no idea what they are doing. My account was frozen Friday at teatime and it\u2019s still frozen Sunday . All they keep saying is someone will be in touch . Surely as any other bank suspect fraud\/scam they would try and resolve asap., but no customer services send you little emojis in their responses . So there you go . If you want to be without money all weekend and get treated like it doesn\u2019t matter . Bank with these. I can\u2019t wait to get my money out of their incapable hands and back to mainstream banks. It\u2019s pathetic . DO NOT USE THIS PLACE TO TRUST YOUR MONEY"

"spend weeks to open account finally manage it start using account upgrade to premier put money to savings account ect \r\nAnd just mention I have company in UK but not living there I am living in channel island.\r\n\r\nSo after using it for couple weeks get message from Monzo the freeze bank account to check as standard procedure which is fine I give them all info the ask I book boat tonight for trip to UK put all money for travel to Monzo and guess what the block the account and offering refund of my money in 2-4 weeks .what a joker bank waste of time nothing more \ud83d\ude21\ud83d\ude21\ud83d\ude21\ud83d\ude21"

"spend weeks to open account finally manage it start using account upgrade to premier put money to savings account ect \r\nAnd just mention I have company in UK but not living there I am living in channel island.\r\n\r\nSo after using it for couple weeks get message from Monzo the freeze bank account to check as standard procedure which is fine I give them all info the ask I book boat tonight for trip to UK put all money for travel to Monzo and guess what the block the account and offering refund of my money in 2-4 weeks .what a joker bank waste of time nothing more \ud83d\ude21\ud83d\ude21\ud83d\ude21\ud83d\ude21"

"50 days on a complaint and no reply.\r\n\r\nSee the pictures to understand"