“I didn’t think anyone could help after all my failed attempts at resolving the issue with the trading site. Then I found Mrs. Francesca’s team. Their professionalism and empathy gave me renewed hope. We got results, and I’d recommend them in a heartbeat.”
“I didn’t think anyone could help after all my failed attempts at resolving the issue with the trading site. Then I found Mrs. Francesca’s team. Their professionalism and empathy gave me renewed hope. We got results, and I’d recommend them in a heartbeat.”
“Used to be really good a few years ago, really crypto friendly but unfortunately there following in the footsteps of the traditional banks now and blocking payments.”
“I transferred £7,500 into Monzo expecting to use it for a personal investment. Instead, they immediately froze my account without warning and have now been holding my funds hostage for days, with no clear reason or timeline.
Every time I contact support, I’m told to “wait for a specialist” with no accountability, no timeframe, and zero transparency. They say it’s “to keep me safe” — but I’m not a fraud victim, I’m the actual account holder trying to use my own money.
It’s now looking like I could be waiting weeks or even months while they “investigate” something they won’t even explain. This feels like legalised theft.
If you’re thinking of banking with Monzo — don’t. Stick with a real bank that respects your right to access your own funds.”
“I requested a withdrawal two weeks ago, and I'm still waiting for the funds to be transferred to my bank account. Shortly after my request, the money in my wallet inexplicably disappeared. Frustrated with the lack of updates or communication, I decided to reach out to the email in my bio (EMAIL IN MY BIO). Thankfully, they helped me recover the missing money.
While I'm relieved that the issue was eventually resolved, I found the delay and lack of transparency to be quite disappointing. Nevertheless, I would like to express my gratitude to Mrs. Lucy and her team for their effective support in resolving the problem. I highly recommend their services.”
“Absolutely dreadful company. No interest in Customers - just selling and making money.
They've pervaded every platform with relentless advertising - yet clearly spend less than a £1 on delighting actual Customers.”
“I had a wire transfer from usa and gave them everything they asked for and they say they can't find my money. I am disgusted with the way they handled it”
“Shocking
My Monzo business account has been locked out since Thursday. This is now Sunday.
I have no money in any other accounts.
My mortgage is outstanding. My shop rent. Internet about to be cut off and therefore will be out of contract again.
It’s going to be a whole day of admin sorting things when it’s back up and I will be looking for compensation.
My credit rating is likely to now be affected. Not to mention my appearances in contract with my landlord now paying late. This could affect my relationships there.
They’ve taken 3 days to get back to an email even tho my partner has called everyday for a response. AND have not listened to the issue.
I’m on holiday and borrowing money from a friend.
It seems to be due to a technical error.
I have two accounts, one personal and one business. The pin is locked because Monzo gets confused which is required.
Then the video verification isn’t working. Apparently they don’t even see the request.”
“Been with monzo for over 3 years with no issue for travelling etc. the moment I had an issue with a suspected transaction they closed my account as suspicious fraud and now can no longer use them. Terrible customer service”
“Their customer service is abysmal and that is the nicest way I can describe them. It’s pathetic you cannot speak to a manager. They take 3-4 days to come back with a query. They freeze your bank account on “suspicious” behavior and then refuse to take calls. This is the worst case of customer service I have ever witnessed. It amounts to theft.”
“I was scammed into making payments totalling ~£1 500 for goods I thought my son had bought. I can't thank the Monzo Bank fraud team enough for helping me firstly recognise what was going on, and then refunding me in full less a £100 fee. They were very professional and knew what they were dealing with.”
“Totally poor customer service, I opened a dispute twice for same transaction and hey closed it without investigation and not even read details of dispute, completely untrained and uneducated customer service. L”
““I can’t thank Supreme Asset7 enough for their help in recovering my money from a scam broker. Their team was professional, efficient, and genuinely committed to resolving my case. They kept me informed throughout the process and delivered results just as promised. If you’ve been scammed, don’t hesitate to contact them – they are reliable and truly deliver!
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📲 ωнαтѕαρρ: +44 73-88-69-79-58
Highly recommended for anyone in need of financial recovery assistance.””
