Monzo Reviews

Name: Monzo
Rating: 1.59

1.6 Rating 229 Reviews

14 %

of reviewers recommend Monzo

Company Reviews

Questions

Metrics

1.6

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Monzo 1 star review on 18th September 2025

Blessing Egba

Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.

Harrylucy977 At Gmail . Com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many individuals, including myself, have been misled by a false investment platform, leaving me unable to access my funds. I lost more than $80,000 due to their scam; however, after I submitted a formal complaint to A M D A R K L I M I T E D *** C0M, I was able to reclaim my funds and the profits I had earned.”

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Posted 10 months ago

“SCAM, AFTER ADVISING ME TO MAKE A HUGE DEPOSIT, NOW NO ANSWER TO MY CALLS OR EMAILS ANYMORE, 88,200$ GONE.. I SAW A REVIEW OF HOW TO GET HELP WITH OLIVIATRADER44 @ GMAIL. COM ON GOOGLE AND I GOT IN CONTACT WITH AND MY MONEY WAS RETRIEVED BACK TO ME. CONTACT THEM THROUGH THEIR WHATSAPP +1 (423) 248-2140 IF YOU NEED HELP TOO”

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Posted 10 months ago

“This company is a scam, please don't invest with them and stay away from their agents, after they declined my withdrawal I decided to report to the authorities, and I was referred to Mrs. Rose who I contacted her through mail, rose...hoover...90...(at)...Gmail...com, she guided me through the process and within few days, I was able to make my withdrawal and I got it then I transferred the money to my bank account. If you're a victim of scam, trying to get your money back kindly contact her on mail. Email:: r o s e h o o v e r 9 0 (a t) g m a i l . c o m. WhatsApp:: +1 ( 6 6 0 ) 2 3 3 3 1 6 5.”

Helpful Report

Posted 10 months ago

“Losing a staggering $544,777. Initially, the experience was incredibly distressing as I felt hopeless and overwhelmed. However, I decided to take action and filed a complaint with TheresachinRecovery Inc I was pleasantly surprised by how quickly they responded to my concerns. In less than 96hours, the dedicated team at TheresachinRecovery Inc worked tirelessly to investigate my case and helped recover my lost funds. Their professionalism, expertise, and commitment to customer service made a world of difference during this difficult time. I genuinely appreciate the support and guidance they provided throughout the entire process. Here is their details incase you're having related issues Email: t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/whatsapp: + 1 4 3 5 5 0 0 8 3 0 4”

Helpful Report

Posted 10 months ago

“Hello am here to give a testimony on how Mrs. Rose Hoover help me recover my money back from this dishonest company, My name is Vivian am from turkey I leave with my family one day I was watching videos online them I saw this company in advertisement because of the profit they offer I quickly open it on chrome and I created an account then I started with the some of $3000 and I made a successful withdrawal of $10,000, and then I deposited $289,950 when it was now time to withdraw my money they keep asking for more, and I keep on paying and paying until they finale froze my account, then I contacted their customer service I never get any response from them this almost led me to my divorce and I was looking for a way to recover my money back I tried so many recovery agent I was scam too, Not until I came across people testifying on how Mrs. rose..hoover..90..(..a..t..)..gmail..com help them recover their money back I never trusted her at first not until she told me me to provide all the evidence about the scam, other recovery agent never ask me to provide this information, after providing the information I didn't hear from her after 72 hours she came to me and told me to check my account, to my surprise I was able to withdraw all my money back, I will kindly recommend you if you are a victim of scam too just like me contact details. WhatsApp:: +1..(..6..6..0..)..2..3..3..3..1..6..5 Email:: r..o..s..e..h..o..o..v..e..r..9..0..(..a..t..)..g..m..a..i..l..c..o..m”

Helpful Report

Posted 10 months ago

“Title: Monzo Froze My Account and Provided Incorrect Cifas Information I have been a Monzo customer for some time, but my recent experience has been extremely disappointing. Monzo froze my account without clear communication, and the customer service has been painfully slow in addressing my case. They have also reported me to Cifas with incorrect information, which has severely impacted my financial standing. I cannot pay my bills, buy essential goods, or access my funds. Despite reaching out multiple times, I’ve seen no progress from Monzo to resolve the issue in a timely manner. This lack of responsiveness is unacceptable for a bank, especially when people's livelihoods are at stake. I am hoping that Monzo will address this complaint immediately and correct their mistakes, but for now, I advise others to stay away and be cautious”

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Posted 10 months ago

“I have great news about the best ethical hacking team, Rose Hoover provides easy, fast, and reliable services for all your hacking problems. Just follow the instructions given and you will have a very good experience working with them. I am writing this review because I am thrilled with the top professionals at Rose hoove company. They saved me from financial ruin after I was scammed out of my hard-earned money. They managed to recover all my stolen funds and also helped increase my credit card limits. Rose Hoover is the best and most legitimate hacking team globally because they gave me assured rest of mind, it was very easy to trust them, and their works can't be traced. You can reach out to them via Email - r...o...s...e...h...o...o...v...e...r...9...0...(...a...t...)...g...m...a...i...l...c...o...m WhatsApp:: +1...6...6...0...2...3...3...3...1...6...5.”

Helpful Report

Posted 11 months ago

“Becoming nothing short of a nightmare after investing with them, I quickly realised that I had been scammed out of a significant amount of money. Despite multiple attempts to contact them and resolve the issue, it became clear that they had no intention of returning my funds.In my search for a solution, I found (dorisashley71 (@) gmail com) that specializes in helping people recover money from fraudulent companies. They were incredibly professional and walked me through the process step by step. With their help, I was able to recover my lost funds, something I didn’t think was possible.This ordeal has made me much more cautious when dealing with online investments. With WhatsApp +1—(404)—721–56–08 I’m just grateful that there was help available when I needed it most.”

Helpful Report

Posted 11 months ago

“Shoutout to the Rose Hoover team for the professional work they did in handling my case. I'm forever grateful to the team. I have been investing in a binary company based in Amsterdam for over 8 months and I have accumulated a large amount of profits according to my account on the website dashboard. Every single detail about the company looked very legit including the certificates and history but I had no idea they were bots claiming to be real until I initiated a withdrawal and the company wiped off my balance. I received not even a penny so I decided to seek the help of an expert. I was ready to work with a certified expert who understands the rudiment of how it works on the dark web and that was how i came across the Rose Hoover team on trustindex, they are group of ethical experts who has proven to be who they say they are according to several individuals who made use of their services, The helped me retrieve my hard earned money from these fraudulent scheme. I reached out to them via the ( email address : r o s e h o o v e r 9 0 (at) g m a i l . c o m) I got their WhatsApp which can be found below. Best regards. WhatsApp:: +1--6--6--0--2--3--3--3--1--6--5.”

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Posted 11 months ago

“Worst Banking organisation ever created! Absolutely Moronic systems in place that serve no purpose whatsoever! Absolute waste of time and money! Avoid at all costs!”

Helpful Report

Posted 11 months ago

“AVOID THIS BANKING APP AT ALL COST.. I've only been with monzo for 2 weeks.. i've tried to pay my rent & now account is blocked, i've tryed to contact monzo with the number giving in the email. The options i need aren't listed & so i'm told goodbye only having to redial. Half dozen times & i still cant get through. Nor can i log into the app.There is zero help online either.I've never been late with rent & its extremely distressing to say least. AVOID bank elsewhere!”

Monzo 1 star review on 28th September 2024

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Posted 11 months ago

“I’ve been scammed. I literally watched the money leave my account last night and couldn’t stop it. Tried calling, chat, email. Last call got cut off after 2 hours of me holding on. Today they have closed my account. That’s not what I want. The scammers took me up to my overdraft limit and Monzo are asking me to pay this back. All I want to do is speak to a human. I’m not going to give up! I’ve tried calling, emailing and chatting.”

Monzo 1 star review on 27th September 2024

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Posted 11 months ago

“As an international student attending a university campus that's fully cashless, I really needed to get online banking services quickly. It was bad enough when Monzo told me I'd get my card delivered to my address more than 10 days after I applied for it, but the card never arrived. Intransigent when I contacted them about it too. Horrible services”

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Posted 11 months ago

“Don’t use them, they will take your money and hold on to it for up to 8 weeks, in the meantime your bills can’t get paid and you incur further late payment fees for these.”

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Posted 11 months ago

“Disgusting. My salary gets paid into my monzo and I am a Father of 3 children. They have frozen my account completely giving me know reason or warning. After 48 hrs they have failed to honour a call back from a manager and I am still in the dark.”

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Posted 11 months ago

“All thanks to [rose_hoover_90_AT_gmail_._com] Who helped me recover over $98,000.00 from online fake forex and binary options investment platforms. Documenting all that has happened is very important. The world would be better if we did not have thieves and people who create scams aiming to steal from us. The best move anyone can make is to educate themselves about possible scams and the way they work because they are everywhere and to be intelligent in the decisions made by them and the information they provide. WhatsApp:: +1 660_233_3165.”

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Posted 11 months ago

“I was seriously devastated after I felt played by this BANK, They took all my funds , They have wonderful ways to make you deposit all your hard earned money in the hope of withdrawing , I reported to Aixa LTD.COM and I got all my hard earned money back from them.”

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Posted 11 months ago

““I was scammed by MONZO BANK, almost Lost £40,000 of my hard-earned money. After months of frustration and feeling helpless, I turned to *^AixaLtd. c o m anti fraud and cybersecurity web site^* for assistance. Their team was incredibly supportive and effective. They navigated the complex process of recovering my funds with professionalism and persistence. I was able to retrieve all of my money. I highly recommend **AixaLtd. c o m anti fraud and cybersecurity web site** to anyone who has been a victim of fraud they truly deliver results when it feels like there’s no way out.”

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Posted 11 months ago

“This broker is a scam!! Please guys avoid them. I was only a victim to them because I believe it will be the best for me but am unable to withdraw from them and they keep on asking for more deposit. Am so glad Mrs. Lilo Grace was able to help in getting my funds from Them. God bless you MADAM, But if you wish to get in touch with HER I will be glad to share her info contact Email:: lilo__grace__75_( @ )_gmail_._com ) whatsapp:+1-( 6 -05 ) - 69-1--46-12”

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Posted 11 months ago

“Worst bank and customer service, after been scammed I reported to Monzo, after 2 months reviewing my case they didn’t return my money. I provided all evidence to them, and they told me next time I must be more careful”

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Posted 11 months ago

Monzo is rated 1.6 based on 229 reviews