Monzo Reviews

Name: Monzo
Rating: 1.60

1.6 Rating 225 Reviews

15 %

of reviewers recommend Monzo

Company Reviews

Questions

Metrics

1.6

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.

Harrylucy977 At Gmail . Com

Natalie Hojati And I Don't Care If They Know.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Take caution not to fall for these cunning con artists! They entice you with deceptive claims of excellent account performance, but when you want to withdraw your money, they slap you with unanticipated costs, leaving you with nothing. Thank goodness, Mrs. Charlotte and her remarkable team helped me get my money back. Make the necessary steps to safeguard yourself against these con artists' plans so that you don't allow them destroy your financial future. You can contact her via Email: Charlotte_Scotte_24_@_gmail._com WhatsApp: +1=(254)=426=8392”

Helpful Report

Posted 10 months ago

“"Be extremely careful, everyone. I was scammed on this site twice. Fortunately, a good friend of mine who works for the CIA referred me to a recovery firm. The company helped me get my lost dollars back within a few weeks, and I'm very happy about that. To be honest, I should have removed the link to the company website here, but this scammer declined. If you're having similar problems, you can get in touch with them at "Conceptstrd.com,"”

Helpful Report

Posted 10 months ago

“I have utilized applications from another broker, but I'm not very experienced in trading, and this doesn't provide me with the information I need to be well-informed and ready to trade with ease. Along with many other helpful features they do not provide, you are forced to continuously monitor the performance of your stocks because you are unable to establish price targets or set alerts. Up until C_O_N_C_E_P_T_S_T_R_D_C_0_M., I had a really hard time getting my money back from them. They are great if you have also lost.”

Helpful Report

Posted 10 months ago

“I’m fairly new to trading and have used apps from one other broker, but this doesn't gives me necessary information that need to be very informed and well prepared to trade comfortably. You cant set price targets and alerts, so you have to check constantly what your stocks are doing, as well as many other useful facilities they do not offer. It was very difficult for me till TONELiMITED.,, recovered my money from them. i recommend them if you have lost too”

Helpful Report

Posted 10 months ago

“Everyone should be very careful i got scammed on this site twice, fortunately i was very lucky to get a recovery company site from A good friend of mine who is a CIA who introduced me to this company, the company helped me to get my lost funds back within a few week and I'm very very happy honestly speaking, I should have dropped the company site link here, but this scam company refused. They can be reach through the link below if you have similar issues Email: fastrecoverychannel @ mail . com”

Helpful Report

Posted 10 months ago

“Money was taken from my account did nothing to help me at all what a joke stay away”

Helpful Report

Posted 10 months ago

“Losing crypto online is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 660 233 3165”

Helpful Report

Posted 10 months ago

“MONZO is a large Asian criminal organisation operating in the UK, claiming to be an institution that deals in money and its substitutes and claims to provide other money-related services, while restricting their clients in accessing their accounts and withholding their finances, for their own criminal activities.”

Helpful Report

Posted 11 months ago

“this btc-ex thing is a big scam they deceived me to trust and invest with them which i foolishly did am in pain. My mom just sent me a Gmail address to contact to help me. This is the email wikihelpdesks @ gmail . com please am asking is this Email real someone should help me.. thank you”

Helpful Report

Posted 11 months ago

“I Visit S I M O N C H. Com website for assistance When i am experiencing trouble with MONZO BANK, monzo almost scammed me of my hard earned money but simonch were able to assist me in recovering my money from monzo after they frozen my $12,000 account. You can take your proof and evidence to S I M O N C H. Com and get your money back from this scammers.”

Helpful Report

Posted 11 months ago

“The Monzo messaging chat support is absolutely diabolical /really really cr*p... and you can't telephone. Go to a proper bank with proper customer support !”

Helpful Report

Posted 11 months ago

“My favourite bank now. Saved me from the transaction fees abroad .... was annoyed when one in Prague was 38p!”

Helpful Report

Posted 11 months ago

“SCAM, AFTER ADVISING ME TO MAKE A HUGE DEPOSIT, NOW NO ANSWER TO MY CALLS OR EMAILS ANYMORE, 88,200$ GONE.. I SAW A REVIEW OF HOW TO GET HELP WITH OLIVIATRADER44 @ GMAIL. COM ON GOOGLE AND I GOT IN CONTACT WITH AND MY MONEY WAS RETRIEVED BACK TO ME. CONTACT THEM THROUGH THEIR WHATSAPP +1 (423) 248-2140 IF YOU NEED HELP TOO”

Helpful Report

Posted 11 months ago

“What can I say. It seems that the bank are trying to make it as complicated as possible for the customer. In attempting to offer so much, and "be different", with all this stuff about Pots, I nearly lost the will to live in just trying to close my account. This closure was purely because of the complexities of running the account. Although one can speak to a person, they then refer you on to a chat line to solve the problem. These people then text instructions on how to solve the problem. In my case I had already done it (several times). Finally I needed to reinstall the app. This is a potted version of the 2 hours it all took. If you are not very techy, then think twice about using Monzo.”

Helpful Report

Posted 11 months ago

“Set up a new business and was into my 3rd month of trading, received a large payment from a client and they closed my account without warning or explanation, meaning i could not pay staff, my bills or direct debits, impossible to speak to a human being, can only chat via the app which is a robotic reply, kept my money for over 2 months, had to get the FCA involved to get my money back, worst experience of my life! so if you need a bank that will destroy your life and your business then choose Monzo”

Helpful Report

Posted 11 months ago

“Is unbelievable how one bank like Monzo can play with my money , the worst experience what I could have with the bank , stay far from Monzo. V mitu”

Helpful Report

Posted 11 months ago

“I’ve never encountered a company as terrible as this one. They will lock your account for no reason at all, and when you try to get answers, they want you to pay. Their business practices are questionable and seem to involve stealing from customers. Fortunately, A M D A R K L I M I T E D * C0M helped me recover everything they had taken from me.”

Helpful Report

Posted 11 months ago

“Monzo has a lot to offer in terms of a quality app, innovative products, and ability to respond rapidly to customer demand. However their service quality is lacking, without the history of an established bank they quickly fall short in how they handle customers finances and their products whilst advertised and marketed well, are not good financial decisions and in some cases such as Flex can harm customers. Their bank accounts and fees are ok for most and would appeal to the younger customers due to their apps etc, however they offer poor value on the paid accounts with little actual useful benefit beyond a different card design. They also have tendency to obscure or hide information in an effort to make things like loans or cards easier and quicker to apply for at the expense of customers being fully informed. This lack of clarity could harm customers as the ease of applying for products or services may lead them to make financial decisions not in their best interests. Flex is a good example of this, easy and quick to apply for an marketed as a credit card. However this is quite blatantly mis-selling as they are quick to tell you it isn’t a credit card the second you want to do something like a balance transfer. Flex should you end up paying interest is insanely expensive and a really bad product to use that many customers may end up using purely because it was easy and appeared simple so they didn’t do the research. Monzo know this and deliberately take advantage by defaulting to interest paying periods, offering high limits, and misleading customers. They similarly do the same with loans where the ease of applying and relative lack of upfront clarity means customers may not think to look elsewhere. Monzo is an ok bank, but don’t use anything beyond the basic account. If you want actual banking then look elsewhere for an established bank that is not driven entirely by marketing and fancy apps. I would summarise by saying that Monzo simply cannot be trusted to do what’s best for their customers and is more interested in treading a fine line between the bare minimum required by regulators and outright mis-selling of financial services. Personally I’d look elsewhere.”

Helpful Report

Posted 11 months ago

“Monzo have closed my account down without a explanation I had 1578.00 in there what I can't get back I've called the monzo customer service and got tossed around been a month now what can I do to get my money back....”

Helpful Report

Posted 11 months ago

““Worst establishment I have ever dealt with in 59 years of my existence. Once on their database you will be hassled repeatedly for the rest of your life and they don't allow withdrawals. I got a refund after i filed fraudulent act against them with the help of madacovi . co site.”

Helpful Report

Posted 1 year ago

Monzo is rated 1.6 based on 225 reviews