Terrible Service and Faulty Product I regret ever trusting Moose. After waiting over a month for my electric scooter—despite their promise of delivery within seven business days—it finally arrived, but it didn’t even work. The charging port was loose and wouldn’t charge. When I reached out, they acknowledged the issue but offered no quick resolution. Their warranty repair process is slow and inconvenient. This company is unprofessional, unreliable, and their products are poorly handled. I wasted my money and time dealing with them. Stay far away from Moose if you value your money and sanity.