Ordering and payment, effortless. Ebike arrived partially assembled with NO INSTRUCTIONS. Front mud guard broken. Issues with assembly met with a harsh response from Moose. After several emails, i decided to return the ebike. I was informed that I can't return as per their 30 day returns policy. This is deceitful. Ultimately, ebike is average at best and if I could have seen it before, wouldn'thave purchased it.
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