I wish I had looked here first!! They should have a Minus star. In Dec 2021 I purchased a gift voucher for R1,000.00 for a friend, unfortunately the friend only has a cell phone and no computer. When she went to the store she was told she couldn't use it in store only online???? She tried again a few weeks later and was told this again, while she was in the store she phoned me and I spoke to the shop person, who also told me it could only be used online as I purchased it online. I ended up giving her the money for the voucher and have since been trying to use it online. What a joke!! This must be the worst online sales program I have ever had the misfortune to use. I have also phoned 5 different people and have been told 5 different reasons why it isn't working and that it would work now, no such luck, one of which was because I was using a computer in Australia, that I needed to use a PC in South Africa. I got my brother who lives in South Africa to login to my account and try and pay for it with the gift voucher - same thing happened. I have emailed the head office and any email address I can find and no-one has the decency to reply. If no-one can help me pay for this order I want a refund of my money as soon as possible.