“First of all, I have absolutely no complaints about the store itself — the staff were friendly, the service was great, everything was fine. But please, for your own sanity, do not even think about getting your own mr Price account. I only signed up because the lady at the counter was so lovely and convincing, and honestly, that’s the only reason I agreed. Biggest mistake ever. The whole process after that has been a nightmare — the fees, the endless messages, the confusing statements — it’s just not worth it. I wish someone had warned me before I signed that form. So yes, the store is fine… but that account? Never again”
“Mr Price items= 100% / Preferred courier being City Logistics= 0% I really hope Mr Price reconsider the preferred courier City Logistics. My order was placed 28th August, it's 15th September and I being the customer am the 1 phoning courier regarding delivery yet to be received. Giving bad name to Mr Price.”
“Im very disappointed with Mr price online. They say my order is delivered but I didn't get it. I sent an email but they replied with proof of delivery. Delivered to who? Mxm”
“Mr price I'd an excellent store. All staff are very helpful. Kyle Butler in tipperary town is very friendly and always has a smile for everyone. It is a pleasure to shop there”
“Firstly the website is trash always have glitches, and my online purchase takes forever to come they don't even send you an email as proof of purchase and you can't even retrieve any proof on your online profile. 🤦🏽♀️”
“Mr Price online app it’s trash 🚮🚮, their delivery says 3-10 working days, but it’s takes months to receive your package I’m not even considering to have an account.”
“My order was shipped on the 18th of December 2024. I eventually cancelled it on 24 January 2025 as the couriers were just not willing to deliver. Still waiting for my refund.”
“Bought a sandal from Mr price maponya mall in December worn it 1 time it broke under I mean I paid R180 for it Mr price is selling rejects to customers this is not fair towards customers.”
“I received my order after 2 full months .they never bothered to communicate with me.Everytime I call they would hang up and ignore my emails.i have received the worst service ever!”
“I am from the UK and hackers uses my Klarna account to buy £1300 worth of stuff from this site. I contacted Mr Price straight away to ask them to cancel the order. Someone called Chloe replied to my first email but my second and third email has been ignored and the order has not been cancelled. It's been reported to the Fraud Investigation Police Department as this site also seems like a scam.”
“While trying to bag an item the sizes shake and each time I change it to the right size and check the bag says it is the size that is pre-loaded. Very disappointed.”
“I made money transfer on the 15 of November 2024 at sheet street. The receiver couldn't withdraw it says invalid code. I requested for a refund. They said they will resend withdrawal SMS and Pin. Until this day. When I call they say they are escalating the matter. I have waited 24,48,72 but nothing is happening.i just want my refund.”
“Never ordering online again, I ordered an outfit that I am supposed to wear tonight and it hasn't arrived yet. Seven days have passed and it's the eighth day. Expected delivery date was yesterday. I'm so disappointed with your delivery service”
