Awful!! Don't waste your money!! First time I ordered from this company it took almost 5 weeks to receive the item. I figured they may of had a busy period so stupidly used them again about 3 weeks ago. Delivery this time was extremely fast,under a week!! Unfortunately the print I received was shoddy. I'd asked for a landscape print on a landscape canvas. What I received was a landscape print,badly printed on a portrait canvas,not even centred. I emailed them as soon as I received the canvas. Three days later I emailed again..1 and a bit weeks later and I receive an email where they basically shirk all responsibility of their mistakes. Now knowing how I asked for the canvas to look and seeing what I had purchased when it arrived, it was clear to me the mistake must lay either with their IT department or a fault in their systems. The trouble with this company is when you order a print,you can no longer see it all you have is a tracking number. So I can't even prove that I wouldn't be as stupid as to order the monstrosity that arrived. I may as well of set alight to money and watch it burn. I never received emails to say they'd received my order or even would be dispatching it. The customer service is nonexistent and I would strongly recommend buyers looking for decent prints,please spend a bit more on a company that are GENUINELY in the UK and NOT Germany (like mypicture.uk) and get a quality print. At least you know their customer service is a phone call away rather than emails which would be quicker if they resorted back to carrier pigeon,and if they were genuinely UK based,would most likely fix their problems when they are in the wrong!