Over a week after I ordered I was informed that there had been a production error and my item would be remade. I emailed straight away to inform them this was no longer required as it would not arrive in time for the event this was ordered for but they responded with an unfriendly, extremely long copy and paste job with bad English saying they could not refund due to terms and conditions but they haven’t stuck to their agreement to deliver within a week!!!
5 years ago
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