I would give MY PICTURE (www.my-picture.co.uk) zero stars if I could. I paid for priority delivery and still haven't received my product - a simple framed photo - more than a week later. After three emails and one phone call to the company, I am still none the wiser about when I will receive it. I have received no apology - but I HAVE received a constant stream of spam emails from the company, to the point that my Inbox is rammed with adverts for their products. Needless to say, none of the emails tells me when the product I have actually ordered and paid for will be arriving. In the meantime, I have resorted to using another online company and they have already delivered my product - beautifully made and also with free delivery. I will never use My Picture again and I (strongly) DO NOT recommend them. Still waiting to see if my product ever turns up... the occasion it was intended for as a gift has sadly now passed...