Ordered a picture on 6 October for a bday gift, it was “ready for dispatch” on 7th and has still not arrived (22nd October). Given this is a UK delivery this is unacceptable - 18 days waiting for a simple picture. The bday has been and gone. I’ve written to customer services and was told “we have no influence to control postal deliveries” - not exactly the response I was looking for
4 years ago
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