Rhino
My protein complaint I purchased Impact Whey Protein – 5kg - unflavoured, this is the 3rd time I’ve used this product and have been happy with the results. That was till this purchase, like I have said this is not the first time of using .so after drinking my first mix I became physically sick, this I put down to maybe drinking it to quick, so I washed out all the containers etc ready to use again next time. Two days later I made a new mix and the same happened again (physically sick).then I inspected the contents of the bag and could smell that there was something wrong with it. So I contacted My Protein with my concerns about the product not being good and that it has something wrong with it. Their reply was to basically dismiss the product being anything but 100% good and unless I produced a Doctors certificate detailing that the product was why I was sick, they would not investigate further even though I requested that they arrange carriage for the item to be picked up so to be tested, you would think that this would be a concern of the highest, but obviously not. The customer service is extremely poor and most definitely unprofessional. I am now going to contact my local authority and the food service agency regarding the issue.
4 years ago
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Myprotein has a 2.9 average rating from 171 reviews

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