Akua Owusu
MyUS.com caused me to waste money to ship relatively inexpensive items to Ghana. I provided invoices for the purchases ahead of time like they requested. Yet, they chose to assign their own estimates my packages and these were all grossly inflated. They then charged exorbitant prices to ship packages for me. I tried to get assistance with customer service. I was never given the chance to talk directly to someone. I used the instant chat as well as email. Communication was slow and tedious. They seemed incapable of seeing or acknowledging their error. I have never felt this badly about my interactions with any other company. I believe I was robbed and even contemplated on whether to dispute the charges with my credit card company.
3 years ago
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MyUS.com has a 1.1 average rating from 231 reviews

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