I had terrible service with MyUS.com ...I couldn't even get them to send my package. They kept coming at me with more and more demands, until I wasn't able to get them the product documentation from the seller that they required. That would have been something to let people know is required before they use their service but they only told me after two months of trying to figure out why they wouldn't send my package to me because their website is entirely useless...then it was unbelieve how long it took them to return my package to the seller, which they made as difficult as humanly possible and ONLY made the package available for the pickup driver to collect once I threatened with legal action! Four months while collecting money from me in membership fees to keep my account open while they held my package hostage!