This site is a complete SCAM. If you are a Canadian, DO NOT USE THIS SERVICE! The information that MyUS provides on their home page is not how it operates. I was suspicious of the company/site from the onset; however, they were referred to me from what I had assumed was a reputable merchant. My suspicions were eventually confirmed. Their subscription process is extremely conniving and deceiving. MyUS do not adhere to any of the processes that they indicate when you originally set up an account. They do not provide quotes for various shipping options, nor do they provide an opportunity to chose which shipping option you would prefer. Even after providing timely and clear instructions MyUS will completely ignore those instructions and carry out actions that you have never chosen, agreed to, approved nor authorized. It is extremely difficult to contact them, and they are very tardy at responding. Extremely critical information regarding the shipment is not provided until after it is shipped. As well, their prices are beyond exorbitant. I currently do not know the whereabouts of the item I was trying to ship; due to the unrealistic prices to ship the item of the US, I requested the item be returned to the merchant. This was done before they item left their facility. MyUS now has the audacity to expect me to pay both the original shipping costs of the item to Canada as well as the cost of shipping the item back to the merchant. The total of these two are almost $900 Canadian for an item that was just over $200 US to purchase. I cannot believe anyone would feel it acceptable to expend such costs for shipping, four times the price of the original item, particularly without ensuring concurrence first. As they are supposedly shipping experts, My US should understand this better than anyone. I am beyond disappointed and frustrated and feel totally taken advantage of.