(German customer) I just signed up and used the service. Was shopping on 2 online shops and uploaded the invoice to MyUS. As soon as the first packages arrived at MyUS they automatically shipped it (for a disgusting amount of money) to my home address. Not only they a saying on their website they bundle all packages and ship it all together so save money. No, they are crazy enough to ship every single package for abnormal costs. If I had ordered everywhere I wanted I’ve had more than 5 packages. No joke, it would be cheaper to travel to the US and pick up my stuff by myself, having a little holiday too. Just unbelievable!!! They now offer customer service on WhatsApp. On WhatsApp they have set up an auto responder saying someone will email me. Fail. This company is just a big fraud and a big fail.