I've had a package sent through them with a 10-15 days delivery date range. After 14 days, the tracking number they show on their site still appears to be nonexistent when looking it up with the carrier (Australia Post). The myus staff ridiculously claim that the tracking number will only start working when the package arrives in the destination country... The most likely scenario now seems that they stole the content of my package, charged me for shipping that they never made, and will keep wasting my time with various excuses while I chase them until I may just give up and cut my losses... Be extremely careful with them and be sure to do credit card chargbacks as well as to sue them and leave reviews to warn others