I am completely disappointed with my experience using myus.com. After purchasing an item, they requested a receipt to verify its value for customs purposes. I provided the receipt, but instead of accepting the value I paid, they arbitrarily indicated a value three times higher than what I actually paid. This is not only frustrating, but I also feel it's unreasonable. Shouldn’t they trust their customers’ word in these matters? They are not the customs authority, and I shouldn't be penalized for their misjudgment. The whole process felt unnecessarily complicated, and it's hard to believe this is the level of service they offer. Extremely dissatisfied, and I will be closing my account and moving to Ship7.