I can't recommend them. I've made four orders and all had been messed up with.
With my first (UK) I had troubles with the delivery company, which claimed my address wasn't correct (it was but well DPD...) and wanted to return the package to the sender if the sender wouldn't contact them with the correct address, I contacted the customer service and got a sloppy answer and no help at all, he obviously didn't want to work and let me wait for ages- the simply question needed 45min to be fully answered- that he won't do anything. In the end I could manage it with DPD customer service.
With my second order (US) I had troubles with customs as it hadn't been marked with VAT paid by MyUS, I had to pay customs again, had paid them in advance. I contaced them and were promised by a MyUS worker that I will get that money refunded, but didn't get the whole amount back. As compensation after I wrote an angry Email they have offered me a month free Premium membership without being charged when turning back to free membership, but I had to pay for that- great compensation- I had to pay some extra money, no reply to my mail about that.
One album of my third order (US) had been opened by a worker of MyUS, luckily no photocards were missing, but well very bad behaviour. I had my fourth order (US) checked for and they only checked one album, not all as I had requested and paid for.
I'm going to use them only if there really are no other options available! Can't recommend them at all unless it's the only choice left. Other proxy services offer much better services.
Positive had been that my packages had been well packed and the US Chat staff had been friendly. And all orders have arrived in the end.
3 weeks ago
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