Avoid MyUS at all costs. Absolute nightmare experience The logging process at MyUS is supposed to be standard 24–48 hours, but in my case (Suite 608-544) it took a shocking 90 hours just to be logged. Even after that, despite paying for urgent handling (which cost $20 instead of the usual $5 on Friday), MyUS never actually handed my package over to the courier. I later confirmed directly with Aramex that only the label was created – no package was ever transferred, and it has already been 2 days since I paid for urgent handling. I reached out to over 10 agents, and two even promised it would be processed by Sept 11 at 5 PM Florida time. Another told me it would ship out before the Sept 12 cutoff. None of those promises were kept. My case has been escalated more than 5 times to management, and they said they would reach out, but no one from management has ever contacted me or followed up. All I ever got were empty apologies and “please wait 1–2 business days.” It has now been over a week with no resolution. On top of that, I requested a $15 refund (since I paid for urgent handling but only received worse-than-standard service) – still nothing. Working with MyUS has been one of the worst shipping experiences I’ve ever had: broken promises, no accountability, no communication, and no urgency. If your shipment is important, do yourself a favor and choose ANY other service. MyUS does not deliver what they promise.