John Lewis informed us that their credit card was changing to Newday after 31st October. We were given plenty of notice to change over and Newday’s website appeared online. You COULD NOT access them. Phone calls involved 30 or 45 minute waits before you were asked to call back. Friends informed me that they couldn’t reach Newday and had had to drive to a John Lewis store for their accounts department to action it for them.
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