I recently joined Newday which was a MASSIVE mistake! Since joining I had nothing but problems I purchased an airfryer from ao.com but decided not to keep it as it was a lot smaller than expected. Item was collected by a courier on September 8 yet Newday sent me a recent email stating they were going to take a a payment on Nov 14th Was again on the phone today for just under an hour. Advisor said I owed zero so when I asked why I had received this email stating they were going to take a payment on the 14th I wad informed it was an automated email and he said other companies do this. Rubbish!!