I have credit with AO.com.
Made one purchase about 6months ago. Now I wished to pay everything off. I went online to look at account and made a large payment, enough to cover the costs according to them. Online.
I called the next day to make sure it had been credited to account and to advise to close account when it does. No, apparently i need to wait to pay interest on the next x2 statements.
Asked for a final settlement figure to clear everything.
No we can’t do that.
Never in my days have I ever heard of a finance company that will not do this. Instead of allowing me to give them the money now (start of october) i need to keep paying interest until end of november. Possibly december too.
Asked to speak to resolution team. The man got cross with me and started aggressively telling me no matter who I speak to they will never give a final settlement figure and i will be required to pay continue paying interest despite me paying the large sum already that in his words, has cleared the bill in full for that month. I will be paying interest on the large sum on that bill for next x2 statements.
Avoid like the plague. I recommend Curry’s for finace. They’re open/ honest and clear cut unlike these loan sharks.
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