On the 8 December I ordered a pair of size 12 NYD Jeans. They arrived but were a size 8. So I telephoned, explained that they were the wrong size and was sent a second pair which were also size 8. Now I realized what was happening: One of the labels said size 12 but the other two inside and on the trousers said size 8. I rang up again to explain. Was told that a detailed note would go to the warehouse to ask them to check all the sizes - but once again on the 27 December the wrong size arrived. I am now sitting with 2 size 8 Jeans. No courier has arrived, one is over a week late and I am told that I cannot have my money back £140 until the jeans are received back by the warehouse. If Next has been a joined up company they would have resolved my problem and had me as a satisfied customer. It is now 28 days later and the whole experience is a disaster. Of course no other store has size 12 NYD Jeans - all sold out - So Next has left me without the trousers I needed and wanted!