We have had our next corner sofa and snuggle chair for around 2 years. They look much older. We asked for a technician to come out to have a look which he did. He said the cushions were beyond the point of being able to be re-shaped due to the cheap material used to fill them. This is despite us plumping and turning them daily. The material is also worn and frayed in many places and the frames have creaked from new. Next’s response implied it is our fault and referred us to the care guide! They also offered to sell us replacement cushions! I found this extremely patronising. We had our last sofa (not Next) for over 15 years. I doubt these will make it to 3. I will never buy any Next furniture again, the quality is terrible