I would never in a million years use this shoddy company ever again. Placed an order for an expensive top on 1st December. Received an email telling me it would be delayed “by a few days”. Upon checking the website it was due to be delivered on 14th December. No further emails concerning my order and the status on the website hasn’t changed and this is three days after supposed delivery. I tried to get through to them and hung on the telephone for over half an hour with the most diabolical tune playing throughout. Gave up on this and tried chat and that just didn’t move after 20 further minutes. Have had to take this up with PayPal to try and get a refund. This is my money and they have no legal reason to hold onto it. Appalling customer service, appalling company, BEWARE!!!
2 years ago
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