Ehm ordered 2 pairs of jeans from their website but had to do over phone as didn't have my password for online banking so they took card details on phone and said I couldn't pick up from store for security reasons and that it would have to be my address at first which cost £3.99 which were supposed to arrive next day which was bit of pain to wait in. So luckily I phoned them that day as they said w were having problems with deliveries and wouldn't get to during week which was no good to me as I as working so we arranged for me to pick up in store which would have been easier on Mon and got the postage supposedly payed back onto my card but then the strangest thing happend they arrived at my door saying one of the neibor had parcel which this wasent to be the case and instead of 2 pairs jeans they were 3 which 2 pairs was the same?? And when I looked at my online statement they had took it upon themselves to open an account for £900! Absolutely a disgrace they didnt know wot they were doing at all on phone, it's a shame as there stuff fits like a glove but probs with deliveries now I am going to have to sort all this mess out.