I would like to say what a excellent customer service I have had from shaista from the complaint department I rang up Thursday to say my light had not arrive and I had book next day delivery before 1 took my details and say she y ring me back in about 1/2 hour which she did she explained she could not got hold of the driver and she will ring me back about 7-8 Thursday night which she did still could not get hold of the driver she apology that she was not in until Monday but would got someone to ring Friday morning I miss the call but they left a message say be delivery today which it wasn't so I ring back Friday night they could not got hold of driver but said it be sat before 1 on sat someone ring to say it might get up to 4 clock it come at 1 shaista said she would ring Monday night about 7-8 and she did excellent service from start to finish Mrs Mcnulty Sent from my iPad