Ordered two beautiful chairs online after testing them out in store. Took minutes to order, simple. Within a week the chairs were ready and we arranged delivery for the following week. I was able to pick a suitable day and 4 hour time slot. The day before I was given a 90 minute time slot and was able to track the van on its route. The two guys that delivered it were friendly and courteous. They delivered to the room of my choice, unpacked the chairs, fitted the feet and took the packaging with them! Excellent service and the chairs, well they're just amazing!