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Anonymous
I ordered some bedside lamps on the Saturday 29th December, and specifically chose for them to be delivered on Thursday 2nd January before 1pm. Then I received a text from Next on Monday 31st December saying they had failed to deliver the lamps as i was not home! They said they would try again within thw next 1-2 days to re-deliver, so I have been waiting in for the last 3 days for them to be delivered, and I have STILL not received them! What is the point in Next asking for us to choose a specific delivery date if they are just going to ignore this, and deliver when they want?! Shocking delivery service, and I will definitely NOT be using this company for online orders ever again!
6 years ago
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Next has a 3.5 average rating from 1,300 reviews