I’ve never ordered anything from Next before this month and I ordered a Christmas tree, in store, to be delivered to my home address. I was told it would arrive the next day. Nearly three weeks later and having made three phone calls to find out why it had not arrived, I was told it was out of stock. I’d been given a different reason why my order hadn’t arrived every time I called. I’ve cancelled my order and I’m waiting for my refund.. which so far still hasn’t arrived and that was a week ago. I’m very disappointed and would not recommend this stores ordering, delivery or customer services to anyone. I’ve had a very unprofessional, inconsistent and uncoordinated experience.