Bought a whole set of dining furniture what a disaster, damaged on arrival, courier useless, complaints, refunds and customer service absolutely incompetent. It took 6 months for them to sort out. Made the mistake of buying a lamp which was faulty and had to be returned. Bought a room diffuser which was faulty and was exchanged and now I can't get the refills. This company has gone down the pan rapidly and for me and mine it's not next it's NEVER AGAIN.