NFU Mutual made a motor claim a nightmare from start to finish 😢 Here are just some of the mistakes on a no fault claim - They incorrectly assessed my car 6 years older so it was undervalued by +£3,500, refused to assist with a courtesy car (their website states they cover this on a no fault claim) so I was without a vehicle for almost 2 months. Highly stressful time with 3 children at none catchment schools! 2x data protection breaches and withheld the majority of my information following a Subject Access Request. Finally, they have failed to even acknowledge my complaint sent almost 2 months ago. Their treatment has left me hugely out of pocket (this would be theft if you or I did this) and had a massive impact on my mental health. I recommend avoiding at all costs!