Ordered a product and immediately recognized I had the wrong shipping address. The communication for customer service is through text or email. I texted and immediately received a response stating that the order could not be changed once placed. There is no way that within 5 min of an order placement they cannot change the order in any way. I sent a few additional texts to see if there was any way around this, but nobody responded. If you can’t change simple and timely order information, you probably shouldn’t be in business. I do not care how good these shoes are, they will be my last pair.