If I could leave zero stars I would.....I live in Hawaii and ordered a pair of shoes as a holiday gift for my husband. I thought ordering Thanksgiving weekend would be enough shipping time, but it wasn't. Apparently, they walk the package from their warehouse to CA and then load it on a month-long journey across the ocean. EVERYTHING ships faster here than they do! Yet when I inquired why my package hasn't arrived they told me to take a "gander" at their shipping policy which states that it could take 3 weeks to ship to Hawaii---that would have still been plenty of time when I ordered, but it still didn't arrive. So disappointed that they chose not to rush me a new package or try to make it right. It took days for me to get responses from them and my location was always the reason for their failure. I will never order here again.