It has now been over 24 days since I ordered my shoes, and they still have not arrived. I have chatted with their Customer service 3 times and each time they just promise that they are prioritizing the order and shipping them soon. This sad to see as their shoes are actually quite good/nice…that is, if you ever receive them. Due to their poor customer service, I will be taking my business elsewhere as they clearly don’t have the ability to deliver on time or the courtesy to provide customers with progress updates. I suggest looking elsewhere for your shoes.