Do not apologize - just fix your mistakes Noon!
For the first time, I had a bad experience with Noon, their product delivery is awful. Why I have to spend my time proving that Noon delivered the wrong item, why I have to do all these submissions for their mistake. If you do a mistake - Noon must deliver the item was ordered, give a discount for their mistake instead of hundred times apologizing and waiting for their stupid return policy. Gosh, it is so frustrating with their silly excuses, you have to this and that - I don't have to do anything since initially, it was your Noon's team mistake. So I paid for nothing, they delivered the wrong cheap item.