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Noon Reviews

1.4 Rating 1,860 Reviews
8 %
of reviewers recommend Noon
Company Reviews Questions Metrics
1.4
Based on 1,860 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 62%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Noon 1 star review on 9th April 2024
Anonymous
Noon 1 star review on 9th April 2024
Anonymous
Noon 1 star review on 8th April 2024
Anonymous
Noon 1 star review on 8th April 2024
Anonymous
Noon 1 star review on 24th March 2024
Deepak
Noon 1 star review on 13th December 2023
Ahmed Salem Saeed Salem Alrowahi
Noon 1 star review on 13th December 2023
Ahmed Salem Saeed Salem Alrowahi
16
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“𝙸 πšπš’πšœπšŒπš˜πšŸπšŽπš›πšŽπš πš–πš’ πš πš’πšπšŽ'𝚜 πš’πš—πšπš’πšπšŽπš•πš’πšπš’ πš πš’πšπš‘ πšπš‘πšŽ πš‘πšŽπš•πš™ 𝚘𝚏 𝚊 πš‘πšŠπšŒπš”πšŽπš› (π™·π™°π™²π™Ίπ™Έπ™½π™Άπ™Ώπšπ™Ύπšƒπ™΄π™°π™Ό). π™±πš’ πšžπšœπš’πš—πš πšŠπšπšŸπšŠπš—πšŒπšŽπš πšπš›πšŠπšŒπš”πš’πš—πš πšŠπš—πš πš–πš˜πš—πš’πšπš˜πš›πš’πš—πš πšπš˜πš˜πš•πšœ πš™πš›πš˜πšŸπš’πšπšŽπš πš‹πš’ πšπš‘πšŽ πš‘πšŠπšŒπš”πšŽπš›, πš‘πšŽ 𝚠𝚊𝚜 πšŠπš‹πš•πšŽ 𝚝𝚘 𝚊𝚌𝚌𝚎𝚜𝚜 πš‘πšŽπš› πš–πšŽπšœπšœπšŠπšπšŽπšœ πšŠπš—πš πš•πš˜πšŒπšŠπšπš’πš˜πš— 𝚍𝚊𝚝𝚊, πšžπš—πšŒπš˜πšŸπšŽπš›πš’πš—πš πš‘πšŽπš› πšœπšŽπšŒπš›πšŽπš πš–πšŽπšŽπšπš’πš—πšπšœ πšŠπš—πš πšŒπš˜πš—πšŸπšŽπš›πšœπšŠπšπš’πš˜πš—πšœ. πšƒπš‘πš’πšœ πšπšŽπšŒπš’πšœπš’πšŸπšŽ πšŽπšŸπš’πšπšŽπš—πšŒπšŽ πšŒπš˜πš—πšπš’πš›πš–πšŽπš πš–πš’ πšœπšžπšœπš™πš’πšŒπš’πš˜πš—πšœ πšŠπš—πš πš‹πš›πš˜πšžπšπš‘πš πšπš‘πšŽ πšπš›πšžπšπš‘ 𝚝𝚘 πš•πš’πšπš‘πš. π™°πš•πš• πšπš‘πšŠπš—πš”πšœ 𝚝𝚘 π™·π™°π™²π™Ίπ™Έπ™½π™Άπ™Ώπšπ™Ύπšƒπ™΄π™°π™Ό. πšƒπš‘πšŽπš’ πšŠπš›πšŽ πšπš‘πšŽ πš‹πšŽπšœπš 𝚈𝚘𝚞 πšŒπšŠπš— πšŒπš‘πšŽπšŒπš” πšπš‘πšŽπš›πšŽ πš πšŽπš‹πšœπš’πšπšŽ πšπš˜πš› πšπšžπš›πšπš‘πšŽπš› πšŽπš—πššπšžπš’πš›πš’πšŽπšœ >>>>𝐰𝐰𝐰.𝐑𝐚𝐜𝐀𝐒𝐧𝐠𝐩𝐫𝐨𝐭𝐞𝐚𝐦.𝐭𝐨𝐩 𝚈𝚘𝚞 πšŒπšŠπš— πšŠπš•πšœπš˜ πš–πšŠπš’πš• πšπš‘πšŽπš– >>> π‡π€π‚πŠπˆππ†ππ‘πŽπ“π„π€πŒπŸŽπŸŽπŸ @ π†πŒπ€πˆπ‹ π‚πŽπŒ πš†πš‘πšŠπšπšœπ™°πš™πš™ πšπš‘πšŽπš– πšŠπš•πšœπš˜ >>>> +𝟺𝟺 𝟽𝟻𝟸𝟼 𝟷𝟾𝟽𝟹𝟽𝟽”
Helpful Report
Posted 4 days ago
Anonymous
Verified Reviewer
“It’s terrible!! They took money, sent wrong items and they just apologize. They don’t send your money back(just say uts take 7 days) or try to send what you order!! Just apologizing!!”
Helpful Report
Posted 2 weeks ago
Joe
Unverified Reviewer
“Noon is a scam, worst company ran by retarded brainless people. Their customer support is a waste of time. They don't speak English, and promise they will call back and never do.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Reviewer
“Terrible customer service. The employees are liars and incompetents. I chose Noon instead of Amazon and was ordering almost every week, but I won’t again. I ordered a dishwasher that was delivered damaged. I requested an exchange , to which they replied that they could not exchange, but advised me to order a new dishwasher, and they would pick up the old one asap and return the money for it. in the end they simply ignored my request, I contacted more than 5 times, eventually spoke with their supervisor who convinced me that they would pick up the dishwasher and refund my money, which never happened. They ask stupid questions to find something so they can put the blame on you so they don't return the money. In my case, they could not find any mistakes made by me , so they just said that they would not return the money and closing the case. Don't order from them”
Helpful Report
Posted 3 weeks ago
Arbaz
Unverified Reviewer
“Some days before I received my order when I open I see in box of mobile have only mobile and charger not have anything no mobile cover no mobile protector no sim enjactor no handfree this is not not when I contect with noon they did not listen to me what I m trying to say you noon agent are very very very bad to much lier noon agent say we give you 25Aed for all missing item it's not good why are you doing like that Very very bad I m very disappointed Item ID NAEG60049224557-1”
Helpful Report
Posted 4 weeks ago
Anonymous
Unverified Reviewer
“Took my money, I requested to return items I purchased from Noon, their representative collected the items on 29th February then noon didn’t refund me, when I contacted the customer service they informed do you have a proof that we collected the items?”
Noon 1 star review on 9th April 2024 Noon 1 star review on 9th April 2024
Helpful Report
Posted 3 months ago
Anonymous
Verified Reviewer
“Took my money, I requested to return items I purchased from Noon, their representative collected the items then noon didn’t refund me, when I contacted the customer service they informed do you have a proof that we collected the items?”
Noon 1 star review on 8th April 2024 Noon 1 star review on 8th April 2024
Helpful Report
Posted 3 months ago
Deepak
Unverified Reviewer
“Worst customer service ! They are irresponsible and never help customers regarding their complaint ! Since Jan 1st this complaint is open and still they are dragging this to provide a solution even after accepting to receive the refund in noon wallet so that another product from noon itself! Spoke to several managers and none of them were helpful! One of the worst department is their technical department who never provides a valid reason for the rejection and they quietly keep closing the complaints without the consent of the customer! If we wanted to raise a complaint on them no one from noon will helpful. Order id is RIAEFC00961469 and the complaint to be raised on Mr.Ahdab! I will never leave this issue until I get a resolution. If needed I am going to proceed legally. Regards, Deepak 0556298875.”
Noon 1 star review on 24th March 2024
Helpful Report
Posted 4 months ago
Yogesh
Unverified Reviewer
“It’s very pathetic experience I had today from the noon with order Id- 5424 when I was checking menu on the restaurant called Suruchi by mistake order has been placed by me next minute only I called restaurant and told not to prepare my order and they stop after I informed noon customer care support management but the response was terrible they said money will not come back to your account one of the customer care executive was not aware about my question this all process was made me really disappointed and end of the day I have to take that order forcefully.. I’ll never place the order from noon after this and I’ll recommend to go with Zomato or delivaroo… Thank for the day spoiled πŸ™πŸ»”
Helpful Report
Posted 4 months ago
Yussef Chakhtoura
Verified Reviewer
“The worst and i mean THE WORST EXPERIENCE. I ORDERED A PERFUME AND THEY SENT THE SAME BRAND, BUT THE WRONG ONE. 500 AED AND THE CUSTOMER SERVICE DOESN'T EVEN HELP YOU WITH ANYTHING. THEY JUST SAY WE APOLOGIZE IT WILL TAKE 48 HOURS TO PICK UP. It is so unfair knowing that i cold've picked up the right item from any retail shop of my choice instead i choose to trust Noon. Lesson learned. Please do not order anything from Noon.”
Helpful Report
Posted 4 months ago
Anonymous
Unverified Reviewer
“After ordering food from a restaurant named Khaana Ghar Jaisa, I assumed it was a home diner. However, when I googled the name, I found no information. I then called the delivery guy, who confirmed that the restaurant is called Mumbaikar. I'm wondering what basic information noon is collecting or what exactly is noon verifying then before adding restaurants in their list..not even the most basic details..”
Helpful Report
Posted 4 months ago
MARIAM
Unverified Reviewer
“I had cancelled my membership with NOON ONE in 2023 December because they were unauthorizedly using my card saved in the payment portal for membership renewal. But to my astonishment, I found out that on 22nd February, again there was a deduction from my card for AED 15 in the name of noon one membership fee renewal. It’s not the amount that was deducted that is worrying me. But the fact that they used my debit card which was not saved in their payment portal!!!!!. Despite me complaining many times, there is no feedback or follow up call from NOON or NOON ONE in this regard!!! So guys beware of your bank details being stolen by NOON if you are a NOON customer!!!!”
Helpful Report
Posted 4 months ago
Lamine
Verified Reviewer
“The worst food delivery company on planet earth. Their customer service chat noon good app is terrible and they're steeling with no refund policy for mistakes. Horrible experience.”
Helpful Report
Posted 6 months ago
Samuel Misir
Verified Reviewer
“I am acquainted with a certified master in cybersecurity who assisted me earlier this month. His expertise in hacking is exceptional, HACKINGPROTEAM helps in providing legitimate services such as discreetly cleaning negative online records without traceability. Additionally, he aided me in recovering accounts compromised by hackers. His charges are reasonable, and his services are reliable, authentic, and 100% secure. You can contact him through email or search for "Infidelity." I highly recommend his outstanding services. REACH THEM VIA EMAIL (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only +44Β 7526Β 187377 website>>>>>> www.hackingproteam.top”
Helpful Report
Posted 7 months ago
Ahmed Salem Saeed Salem Alrowahi
Verified Reviewer
“I ordered baby hair oil in a glass… I ordered baby hair oil in a glass bottle with a dropper, however, the item was received with a broken dropper and opened and leaked some of its oil. I contacted Noon's customer support for a possible refund, however; they didn't only refuse the refund, they have accused me of breaking the item by myself while taking the item from the soft package. They were rude and unprofessional, it reflects their bad management and value of their customers. Stay away from this company. Date of experience: December 13, 2023”
Noon 1 star review on 13th December 2023 Noon 1 star review on 13th December 2023
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“They cancelled my order out of nowhere saying the driver called you and you didn’t answer and actually no one called me. And the coupon i should apply to first order was already redeemed in a cancelled order by them for driver fault. Customer service are so rude and usless and couldn’t fix the issue to return the code back to place another order. I’m not ordering from this platform form again”
Helpful Report
Posted 7 months ago
Kamal
Unverified Reviewer
“UAE Worset Service and I'm waiting for the RETURN the item”
Noon 1 star review on 7th December 2023
Helpful Report
Posted 7 months ago
Naveen
Verified Reviewer
“Rider took aed 100 from me saying he will come back and return the change. Later he said you didnt pay me aed 100. Rider chated me.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Awful . Very unprofessional. They know nothing about business”
Helpful Report
Posted 7 months ago
Ahammed Arfath
Unverified Reviewer
“My dekivery date was on 29/11/2023 Still not received my delivery”
Noon 1 star review on 1st December 2023 Noon 1 star review on 1st December 2023
Helpful Report
Posted 7 months ago
Noon is rated 1.4 based on 1,860 reviews
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